Longitudinal Care Needs a Lower-Cost Operating Model
Healthcare has more information about patients than ever before.
But having more information is not the same as finding the signal that explains what is happening.
As patients live longer and manage more chronic conditions, their care increasingly unfolds across years, organizations, clinicians, and systems. A single patient may have multiple specialists, medications, referrals, diagnostic tests, hospital encounters, and unresolved follow-up needs.
Different Industry. Same Systems Problem.
Healthcare has a capacity problem.
Care delivery has changed dramatically. More care now happens across teams, locations, systems, and between visits. Patients are living longer with multiple conditions. Clinics are responsible for more information, more follow-up, and more longitudinal care than ever before.
But clinical capacity has not expanded at the same rate.
Primary care has a data plane. It needs a control plane.
I spent about two decades in telecom infrastructure—at Cisco, Redback, and Ruckus—during the shift from landlines to mobile networks. Landline systems were built for fixed phones in fixed locations. Mobile changed that in two ways at once: people and devices began moving across towers and networks, while those same devices started generating and consuming enormous volumes of data.
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